JUNIOR ACCOUNT MANAGERWEST MIDLANDS DUDLEY, WEST MIDLANDSIT
| Employment Type | Permanent |
|---|---|
| Location | West Midlands , Dudley, West Midlands |
| Industry Sector | IT |
| Start Date | June |
| Salary/Rate | 15000 - 18000 |
| Reference | BM-009-VOI |
| Date Advertised | 29-05-2008 - 00:00 |
This vacancy is out of date and no longer accepting applications.
Description
My client is a Software Services company based in Dudley. They require a Junior Account Manager. The duties & responsibilies include:Communicating with a growing base of approx 300 customers to ensure satisfaction. Dealing with communications to/from customers, billing issues and any complaints.
To actively identify opportunities, introduce other Company goods and/or services and to generate incremental sales. Where extensive sales work may be involved, to work with the sales functions around you to increase the revenue opportunity within each customers business portfolio.To communicate customer requirements and/or schedules to other internal staff in a timely and professional fashion.To be involved in development and feedback for new and existing system requirements.To identify and develop sales leads and where appropriate convert into profitable new business.To assist with other sales and marketing activity such as exhibition, shows and conferences.To maintain documentation and materials in support and evidence of the above objectives.To complete the CRM system for all activity.Tracking and escalation of customer issues.Assisting in the customer invoicing process.Assisting accounts personnel to insure that a customers account not overdue.
