| Employment Type | Permanent |
|---|---|
| Location | Wiltshire, Wiltshire |
| Industry Sector | IT |
| Start Date | N/A |
| Salary/Rate | £excellent package |
| Reference | J004886 |
| Date Advertised | 14-05-2008 - 14:00 |
To ensure that all deployed services meets customer requirements. The Service Manager is to also coordinate and manage all service account aspects of company services delivered on the Deployed Operational Accounts.
The Deployed Operations Service Manager will be part of the Joint Service Delivery Team, and interface internally with Services Business Management, Technical Management Services, Business Development, Network Operations and Maintenance teams;
Secure Communications; and the Customer PJHQ, CINCFLEET, HQ Land, HQSTC, DNS Ops and GCS organisations: on a frequent basis so as to ensure the continuing successful delivery of the Services.
Full job description available on web site: mylen co uk
Essential Competencies:
Experience in telecommunications services Account, with a good understanding of the way in which military telecommunication services are delivered to deployed
operations and having the capability to effectively liaise with SO3 though DACOS levels.
A detailed understanding of all appropriate Internal and Customer Policy Documentation associated with the provision and management of Services.
Awareness of current networking technologies and equipments and awareness of the technologies employed in the delivery of voice and internet services through satellite communications media.
An understanding of VSAT Terminal equipments
Proven capability to assimilate requirements, formulate viable solutions and deliver services using matrix management skills.
A thorough understanding of the Services available for order from the Company.
An understanding of the MOD Information Services and Systems (ISS) procedures.
Ability to summarise performance information and articulate clearly
Experienced in use of Microsoft Office tools.
Must be prepared to travel within UK and abroad, possibly into hostile military theatres
Desirable Competencies:
General understanding of accounting procedures.
Proficient in controlling and delivering profitable service business.
Proactive, visionary with the ability to adapt to changing Customer needs and to harness change to the benefit of the business.
Awareness of the phases of MOD operations
Awareness of technologies employed in the Account of voice and internet services through satellite communications media
Successful candidates will be required to be security cleared prior to appointment.
| Recruiter: |
|---|
| Mylen Recruitment Ltd |
| Contact Name: |
| Alf Mills |
| Telephone: |
| 01480 830590 |
